Privacy Notice
Last updated: 24/07/2026
We are Etive Property Group. We operate the website www.etivepropertygroup.com.
Under UK data protection law, we are the “data controller” of your personal information. This means we are responsible for deciding how we hold and use your data. If you have any questions about this privacy notice, please contact us at info@etivepropertygroup.com
1. The Personal Data We Collect
Our website is designed for information purposes only. We do not use tracking cookies, analytics pixels, or online shopping carts. Consequently, the only personal data we collect is the information you explicitly and voluntarily send to us when you use the email address listed on our contact page (such as your name, email address, and the contents of your message).
2. How We Use Your Data and Our Legal Basis
We use your contact details solely to respond to your specific enquiries, provide information about our property services, or manage our ongoing business relationship with you.
Under the UK General Data Protection Regulation (UK GDPR), our lawful basis for processing this information is our legitimate interest in communicating with prospective clients, partners, and website visitors. We never sell your personal data, nor do we use it for automated marketing campaigns.
3. Data Storage and Third Parties
Your emails and contact information are securely stored within our encrypted business email provider. We only retain your information for as long as necessary to fully resolve your enquiry or fulfill our business obligations. Once it is no longer required, your data is permanently deleted.
We do not share your data with external third parties unless it is strictly necessary to fulfill a request you have made, or if we are legally required to do so.
4. Your Data Protection Rights
Under UK data protection law, you have rights regarding your information, including:
- Right of access: You can ask us for copies of the personal data we hold about you.
- Right to erasure: You can ask us to delete your email records and personal information from our systems.
- Right to rectification: You can ask us to correct any information you believe is inaccurate.
You are not required to pay any fee to exercise your rights. If you make a request, we have one month to respond. Please contact us at info@etivepropertygroup.com to make a request.
5. How to Complain
If you have any concerns about our use of your personal information, please contact us directly so we can resolve it.
You also have the right to lodge a formal complaint with the UK data protection regulator, the Information Commissioner’s Office (ICO), via the ICO Complaints Portal or by calling their helpline at 0303 123 1113.